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Gift Cards

Looking for that perfect gift? Be it a corporate, thank you or special occasions gift – the Liberty Midlands Mall gift card is an all occasions gift. With approximately 200 stores to choose from, our customers are spoilt for choice. Gift cards are redeemable at all stores at Liberty Midlands Mall. Liberty Midlands Mall gift cards are available for purchase at the Information Desk in the Centre Court.

While offering convenience and choice, special precautions need to be taken when purchasing or redeeming gift cards at the stores at the mall. Signing the back of your card is advisable, as this will prevent swopping of your card for another without you realising it. Check your signature on the back of your card when making a purchase, especially when receiving your card back from any cashier. Keep your gift card slip with the card number and total amount of the card purchased.

If you notice any irregularities please report it immediately to the Information Desk or contact Centre Management on 033 341 9570. Destroy your card personally once it is depleted. Do not give your card to a teller or a stranger in a store to throw away on your behalf.
Please be aware that Liberty Midlands Mall cannot be held accountable for:

  • Gift card fraud
  • The loss of a gift card
  • Gift cards that have been stolen

Liberty Midlands Mall is able to stop a gift card immediately once reported lost or stolen and will be able to issue a new card to the customer. With the existing current balance that is reflected on the card when reported. In order to re-issue a new card, the customer is required to produce proof of purchase or receipt and their ID. Liberty Midlands Mall is not liable to reimburse any money lost before reporting the gift card, in cash or on a new card. Expired cards can be re-issued provided they do not exceed 5 years, but customers are once again requested to produce proof of purchase or a receipt and their ID. Gift cards cannot be exchanged for cash.

When buying a gift card at Liberty Midlands Mall, please ensure that you present identification when purchasing a card for an amount more than R200 in line with the new FICA (Financial Intelligence Centre Act, 2001) legislations; shopping centres are now required to obtain a copy of identification from a customer when selling a gift card.

Check your gift card balance

Do you have a Liberty Midlands Mall Gift Card and are not sure of what your balance is? Now you can easily check your own gift card balance online. All you have to do is:

  • Log onto www.whatsonmycard.com
  • Enter your card number.
  • Answer a security question.
  • Then click on “fetch balance”.

You can also SMS your card number to 34246. It is that simple!


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Contact Us

50 Sanctuary Road, Chasevalley, Pietermartizburg, 3201.
033 341 9570

Email: midlandsmall@epsgroup.co.za