You may think that we sell holidays, but we believe it is our sole purpose to make people happy. This philosophy applies internally to our staff, as well as externally to you, our customers. We want Pentravel to be a place where people want to work, and customers love doing business.
Before earning their stripes as Pentravel Travel Advisors, our recruits have to take the Pentravel Sunshine Pledge. In doing so, they promise never to hard sell, up-sell or do any other kind of sell.
We build relationships based on trust, and aim to create the very best customer experience. We call this “Delivering Sunshine”.